Effective Date: Jan 1, 2026
Triadic Software LLC (“Triadic Software,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our products and services.
Information We Collect
We may collect information you voluntarily provide, including:
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Name
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Company name
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Email address
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Phone number
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Mailing address
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Information submitted through contact forms
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Project details and business requirements
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Files or documents you provide
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Billing information when applicable
We may also automatically collect certain technical information, including:
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IP address
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Browser type
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Device information
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Operating system
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Website usage statistics
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Referral pages
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Date and time of visits
How We Use Your Information
We use your information to:
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Respond to inquiries
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Schedule consultations
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Deliver software development and consulting services
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Provide customer support
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Manage client accounts
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Improve our website and services
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Send project updates and administrative communications
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Send marketing communications when you have requested or consented to receive them
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Protect the security of our systems
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Comply with applicable laws
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and improve our services. You may disable cookies through your browser settings.
Information Sharing
We do not sell or rent your personal information.
We may share your information with trusted service providers that assist us with hosting, payment processing, communications, analytics, cloud infrastructure, marketing, or customer support. These providers may use your information only as necessary to perform services on our behalf.
We may disclose information when required by law or to protect our legal rights or the safety of others.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain information only for as long as necessary to provide our services, satisfy legal obligations, resolve disputes, and enforce our agreements.
Third-Party Services
Our services may integrate with third-party platforms and providers. Those services maintain their own privacy policies, and we encourage you to review them before providing personal information.
Your Rights
Depending on applicable law, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Request a copy of your personal data
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Withdraw consent where applicable
To exercise these rights, please contact us.
Children’s Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date.
Contact
If you have questions regarding this Privacy Policy, please contact us through the contact information provided on our website.
Mobile Messaging Privacy
Information Collection
Triadic Software collects mobile phone numbers only when you voluntarily provide them and expressly consent to receive text messages.
How We Use Mobile Information
Your mobile number may be used for:
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Appointment reminders
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Consultation scheduling
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Project updates
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Customer support
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Account notifications
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Service-related communications
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
We may disclose information only when required by law or to provide services you have specifically requested.
Message Frequency
Message frequency varies depending on your interactions with Triadic Software.
Message and Data Rates
Message and data rates may apply according to your mobile carrier’s plan.
Opt-Out
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us through the information provided on our website.
